EFQM Certification

EFQM wants to support managers and directors in training, sharing ideas, and innovating with the aid of the so-called EFQM model as a common framework. The EFQM Model or EFQM business excellence model is the most popular quality management tool in Europe, used by more than 30.000 organizations to improve performance. It supports you to self-assess and reflect. 84% of our members say that the EFQM model helps to improve their organisation.

The EFQM Model must be read from right to left, as a result of which it becomes clear that the result areas focus on ‘what can be achieved?’, after which it becomes clear that these organizational areas focus on ‘how can these results be achieved?’. The bottom arrow, ‘learning, creativity, and innovation’ indicates that measuring, evaluating, and adjusting are not one-off actions but a continuous process. In the same process, organizations complete a step by step development.